Delivery within Germany
The cost of shipping is 4,90 € per order. From an order value of 50,00 €, we deliver free of charge.
You should receive your order 4-6 working days after you place your order. Orders are usually sent to our courier on Mondays and Thursdays at 13:00. Please note that no deliveries are made on weekends and public holidays.
After shipping you will receive a shipping confirmation by email with a tracking link that you can use to track your delivery via DHL. If you still have not received your package after 10 working days, please contact us by email at firstname.lastname@example.org.
Click & Collect in Berlin
If you live in Berlin or happen to be in the city, you can pick up your order directly from us. We love meeting our customers and that will save you shipping costs too!
You can select the Click & Collect option at check-out and pick up the order at Krummhübler Str. 2, 10317 Berlin or in our agreed place of pickup. As soon as your order is ready, you will receive a notification from us. All orders must be collected within 5 working days and you have 15 working days to raise concerns on your order. Beyond this timeframe, concerns will be handled on a case-by-case basis.
Deliveries outside Germany
We currently deliver to Austria, Belgium, Luxembourg, France, and the Netherlands. The cost of shipping is 12,00 € for an order value below 90,00 €. For orders worth 90,00 € and above, shipping is free!